MUUR

Shipping & Returns Policy

Last updated 9/23/2025

Shipping Policy

  • All orders are processed within 3–7 business days after payment confirmation.

  • We offer worldwide shipping via trusted courier partners (UPS,Fedex,DHL)

  • Estimated delivery time:

    • Europe: 3–8 business days

    • USA & Canada: 3–7 business days

    • Rest of the world: 10–15 business days

  • Customers will receive a tracking number once the order has been dispatched.


Returns & Exchanges

  • We accept returns and exchanges within 30 days from the date of delivery.

  • Items must be unused, unworn, and in their original packaging with all tags and certificates included.

  • Custom-made, engraved, or resized items cannot be returned or exchanged.

  • We offer one complimentary resizing service per item; however, once resized, the item is no longer eligible for return.

  • To initiate a return, please contact us at support@designmuur.com

Why collectors choose muur

Consider the finishing touches

Free U.S. Shipping

Enjoy complimentary delivery across the U.S.

Gift-Ready Packaging

Luxury packaging included with every order — perfect for gifting.

Real Humans. Real Support.

Our expert team is here to help you with sizing, customization, or any question.

Shop Safely

We support major credit cards, PayPal, and trusted global payment methods.